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FAQ

If you require any further information, feel free to contact us...

  • Why shop with us?
    As the official online Boutique for the United Arab Emirates and Poland, we guarantee the authenticity of all products. Additionally, every order placed on OudHouse.ae comes with exclusive complimentary samples. All the Products have the HOLOGRAM certificate of authenticity. Product Overview. The hologram sticker with matching serial numbers are commonly used to authenticate collectible merchandise and memorabilia. Typically, one sticker is used to authenticate the collectible product and the matching hologram sticker is used on a certificate of authenticity.
  • What are you doing with my personal data ?
    Oud House cares about the security of your personal data. For more information, please see our Privacy Policy.
  • Do I need an account with Oud House to place an order?
    No, you can shop as a guest without creating an account.
  • How can I get assistance with my online order?
    You can sent e-mail (our Customer Service contact@oudhouse.ae) or contact us through our Contact page, our advisors will be pleased to assist you. We are available to answer your questions from Sunday to Saturday from 10:00 a.m. to 10.00 pm
  • Delivery U.A.E.
    We deliver the products by Courier Company & Emirates Post.
  • Delivery Poland
    We deliver the products by Polish Post.
  • Payment Methods U.A.E.
    Payment Methods U.A.E. - Credit / Debit Cards - Banking transfer - Cash on delivery (COD)
  • Payment Methods Poland
    Payment Methods Poland - Credit / Debit Cards - Banking transfer
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